Privacy Policy

Introduction

Travel Tamers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website traveltamers.com and use our travel planning services.

Please read this Privacy Policy carefully. By using our website and services, you consent to the practices described in this policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Sign up for our services
• Communicate with us via Slack, email, or phone
• Upload documents through our secure portal
• Interact with our AI travel assistant, Buddy

This information may include:

• Name, email address, and phone number
• Mailing address
• Travel preferences and destination interests
• Payment information (processed securely through third-party providers)
• Travel documents you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Communicate with you about your travel plans
• Create and manage your dedicated Slack channel
• Process bookings and payments
• Send you relevant travel information and updates
• Respond to your inquiries and provide customer support
• Analyze website usage to improve user experience
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Provide personalized content

We use Google Analytics to analyze website traffic. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

How We Share Your Information

We may share your information with:

• Travel Suppliers: Airlines, hotels, cruise lines, and tour operators to facilitate your bookings
• Service Providers: Third-party companies that help us operate our business (e.g., Slack for communication, payment processors)
• Nexion Travel Group: Our host agency, as required for booking and compliance purposes
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure document upload portal with encryption
• Secure communication channels
• Limited access to personal information on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@traveltamers.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Travel Tamers
Email: info@traveltamers.com
Phone: 678-322-7580